Product Safety Notices & Recalls
At Big Y, our goal is to exceed our customers' evolving expectations by constantly seeking better ways to create and deliver world class service and value. This makes food safety a priority for us. We maintain the highest standards of performance in all areas of our Big Y Locations especially when it comes to the well-being of our community.
Market Withdrawal: occurs when a product has a minor concern that would not be subject to FDA nor USDA legal action. For example, if a product did not have the correct consistency or color and did not meet the company's quality expectations.
Wide Awake Ready-To-Drink Caramel Drink Withdrawal
April 11, 2024
Information
Topco Associates has issued a market withdrawal for Wide Awake Ready-To-Drink Caramel Drink because the individual units may not be fully homogenized and as such may contain undissolved ingredients. This is not a food safety issue.
Upon returning the product to your local Big Y or with the proof of purchase (if the product was discarded), you will receive a full refund.
The following products are sold at Big Y:
| Product Name | UPC | Size | Sell-by Date |
| Wide Awake RDT Caramel Drink | 1122501969 | 13.7 | Lot 98G09113 Best By 9/11/24 |
Consumers with questions may contact Topco’s Consumer Service line at 1-888-423-0139 anytime 24 hours a day, 7 days a week.
More Resources:
Recalls Background and Definitions | FDA
Both FSIS and FDA offer free recall email notifications. By clicking on the links on the FSIS and FDA recall pages, you can sign up for email notifications of all recalls. All you need is a valid email address.
Recalls.gov - Your Online Resource for Recalls - http://www.recalls.gov/
FDA's Recalls, Market Withdrawals and Safety Alerts Page - http://www.fda.gov/Safety/Recalls/default.htm
USDA Food Safety and Inspection Service Current Recalls and Alerts - http://www.fsis.usda.gov/Fsis_Recalls/Open_Federal_Cases/index.asp