Product Safety Notices & Recalls
At Big Y, our goal is to exceed our customers' evolving expectations by constantly seeking better ways to create and deliver world class service and value. This makes food safety a priority for us. We maintain the highest standards of performance in all areas of our Big Y Locations especially when it comes to the well-being of our community.
Market Withdrawal: occurs when a product has a minor concern that would not be subject to FDA nor USDA legal action. For example, if a product did not have the correct consistency or color and did not meet the company's quality expectations.
Serenity Kids Grass Fed Beef with Organic Kale & Sweet Potato Withdrawal
March 31, 2023
Information
Serenity Kids Inc. of Austin, Texas, is issuing a market withdrawal for certain lot codes/sell-by dates of Serenity Kids Grass Fed Beef with Organic Kale & Sweet Potato due to a seal adhesion defect that is causing bloating in a small percentage of the pouches. Bloated pouches are often an indication of spoilage so consumption of the product is not recommended.
Upon returning the product to your local Big Y or with the proof of purchase (if the product was discarded), you will receive a full refund.
The following products are sold at Big Y:
| Product Name | UPC | Size | Sell-by Date |
| Serenity Kids Grass Fed Beef with Organic Kale & Sweet Potato | 8686700031 | 3.5 oz | Lot Code: 02233x74/Sell-by Date 8/23/24, Lot Code: 02243x74/Sell-by Date 8/24/24 |
Consumers with questions may contact Serenity Kids at 512-537-8847 or by emailing them at contact@myserenitykids.com.
More Resources:
Recalls Background and Definitions | FDA
Both FSIS and FDA offer free recall email notifications. By clicking on the links on the FSIS and FDA recall pages, you can sign up for email notifications of all recalls. All you need is a valid email address.
Recalls.gov - Your Online Resource for Recalls - http://www.recalls.gov/
FDA's Recalls, Market Withdrawals and Safety Alerts Page - http://www.fda.gov/Safety/Recalls/default.htm
USDA Food Safety and Inspection Service Current Recalls and Alerts - http://www.fsis.usda.gov/Fsis_Recalls/Open_Federal_Cases/index.asp