Product Safety Notices & Recalls
At Big Y, our goal is to exceed our customers' evolving expectations by constantly seeking better ways to create and deliver world class service and value. This makes food safety a priority for us. We maintain the highest standards of performance in all areas of our Big Y Locations especially when it comes to the well-being of our community.
Market Withdrawal: occurs when a product has a minor concern that would not be subject to FDA nor USDA legal action. For example, if a product did not have the correct consistency or color and did not meet the company's quality expectations.
Kozy Shack Rice Pudding Market Withdrawal
August 16, 2023
Information
Kozy Shack Enterprises, LLC is initiating a market withdrawal of multiple sell-by dates of Kozy Shack® Rice Pudding products because the product consistency and texture do not meet our quality standards. This does not constitute a food safety issue.
Upon returning the product to your local Big Y or with the proof of purchase (if the product was discarded), you will receive a full refund.
The following products are sold at Big Y:
| Product Name | UPC | Size | Sell-by Date |
| Kozy Shak No Sugar Added Rice Pudding | 7349109500 | 16 oz | 9/22/23, 10/3/23, 10/4/23, 10/5/23 |
| Kozy Shak Rice Pudding Snack Pak | 7349120100 | 24 oz | 9/24/23, 10/4/23, 10/6/23, 10/8/23, 10/13/23 |
| Kozy Shak Rice Pudding Tub | 7349151000 | 22 oz | 9/24/23, 10/5/23, 10/6/23 |
Consumers with questions may contact Kozy Shak Customer Service at 1-855-716-1555.
More Resources:
Recalls Background and Definitions | FDA
Both FSIS and FDA offer free recall email notifications. By clicking on the links on the FSIS and FDA recall pages, you can sign up for email notifications of all recalls. All you need is a valid email address.
Recalls.gov - Your Online Resource for Recalls - http://www.recalls.gov/
FDA's Recalls, Market Withdrawals and Safety Alerts Page - http://www.fda.gov/Safety/Recalls/default.htm
USDA Food Safety and Inspection Service Current Recalls and Alerts - http://www.fsis.usda.gov/Fsis_Recalls/Open_Federal_Cases/index.asp